Terms & Conditions
Last updated: July 9, 2026
These Terms & Conditions ("Terms") govern your use of the Zipoli Home Services website and communications. By using our website, submitting a request, or opting in to our text messages, you agree to these Terms.
Our services
Zipoli Home Services is a family-owned handyman, repair, and remodeling business serving the Lake Norman, NC area. This website provides information about our services and lets you request a free estimate. An estimate or quote is not a binding contract; the scope, price, and schedule of any work are confirmed directly with you before it begins.
Use of this website
You agree to use this website for lawful purposes only and not to misuse it or interfere with its normal operation. All content, branding, and images on this site are the property of Zipoli Home Services and may not be copied or reused without permission.
SMS / text messaging terms
By opting in, you agree to receive text messages from Zipoli Home Services. The program and its terms are as follows:
- Program description: We send one-to-one, conversational messages related to your request — replies to your questions, quote and estimate details, appointment confirmations and reminders, day-of arrival and service updates, and post-job follow-ups. We do not send marketing blasts.
- How to opt in: Check the consent box on our quote-request form, text our number, or use the "Text us" button on our website. Consent is not a condition of any purchase.
- Message frequency: Varies based on your conversation with us — typically only a few messages per request.
- Cost: Message and data rates may apply, depending on your mobile carrier and plan.
- Opt out: Reply STOP to any message to stop receiving texts. You'll get one confirmation, and we won't text you again unless you opt back in.
- Help: Reply HELP, or call or text (980) 777-1220 for assistance.
- Carriers: Carriers are not liable for delayed or undelivered messages.
For how we handle the information tied to text messaging, see our Privacy Policy.
Disclaimer & limitation of liability
This website is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Zipoli Home Services is not liable for any damages arising from your use of this website. Nothing here limits the obligations of any separate written service agreement you enter with us.
Changes to these terms
We may update these Terms from time to time. Changes take effect when posted to this page, with an updated date above.
Governing law
These Terms are governed by the laws of the State of North Carolina.
Contact us
Questions about these Terms? Call or text (980) 777-1220 or email jon@zipolihomeservices.com.