Privacy Policy
Last updated: July 9, 2026
Zipoli Home Services ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to Zipoli Home Services and our website.
Information we collect
We only collect information you choose to give us, typically when you submit our quote-request form, call or text us, or email us. That can include your name, phone number, email address, city or town, and the details of the project you'd like help with.
How we use your information
- To respond to your inquiry and provide a free estimate or quote.
- To schedule, confirm, and carry out the work you've asked about.
- To send you related service updates and follow-ups.
- To answer questions about a job, scheduling, or billing.
We use your information only to serve you. We do not sell your personal information.
Analytics & cookies
We use Google Analytics to understand how visitors find and use our website so we can improve it. Google Analytics uses cookies and similar technologies to collect standard information such as the pages you view, how you reached our site, your approximate location, and general device and browser details. This information is aggregated and is not used to personally identify you. If you reached us from one of our online ads, we may also measure which ad led to a call or quote request, so we can tell whether our advertising is working. You can opt out of Google Analytics with Google's browser add-on, or by blocking cookies in your browser settings.
SMS / text messaging
If you provide your mobile number and opt in, by checking the consent box on our form, by texting us, or by using the "Text us" button on our website, we may send you text messages related to your request, such as replies to your questions, quote and estimate details, appointment confirmations and reminders, day-of arrival and service updates, and post-job follow-ups. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How we share information
We do not sell, rent, or trade your personal information. We may share it only with service providers who help us operate (for example, to send email or process a form submission), and only as needed to provide our services or as required by law. As noted above, SMS opt-in data and consent are never shared with third parties.
Data retention & security
We keep the information you send only as long as needed to respond to your request and provide our services, and we take reasonable measures to protect it.
Your choices
You can opt out of text messages any time by replying STOP. To ask what information we have or to request that we delete it, contact us using the details below.
Contact us
Questions about this policy? Call or text (980) 777-1220 or email jon@zipolihomeservices.com.